FAQ (Frequently Asked Question)

How do I rank higher in the leaderboards?

It’s really easy! Just keep smashing in the Online Challenge!

Does the monster rush mode require hearts to enter?

No! You can play as much as you want with no limits so keep smashing!

How do I play the monster rush mode?

Just tap on the “Event Smash!” button and you’re ready to go!

Can I play the monster rush mode without signing into Facebook?

As of now, no. You must sign in to use the online leaderboards feature.

Where is the monster rush mode?

You can find it under the “Online Challenge” mode.

I don’t have enough coins!

While in-app purchases are optional, you can always play our stages, or try the endless monster rush mode that does not require hearts to enter.

Where can I buy the boosters?

You can find it in the store, or buy it when you are entering a stage.

I can’t pass the round! It’s too hard!

Have you tried upgrading your monsters or buying boosters to use during the game? If you have done both and still can’t pass the stage, let us know!

Does all the monsters have the same damage?

No. Some of them have the same, but most are different.

What does the optimise button do?

It will automatically select your best monster with the highest damage available.

How do I upgrade the monsters?

You can upgrade them individually by visiting your monster book and tapping on the green “+” button on the monster you would like to upgrade.

How do I capture monsters?

That’s easy! Just get three stars in any stage and you’ll capture the monster in that stage!

What will happen if I try to accept more hearts than my maximum number of five hearts?

Nothing! Your hearts will continue to accumulate whenever you accept one from your friend, but will no longer regenerate by themselves after five hearts.

How do I get more hearts?

As of now, you can either send heart requests to your friends who are also playing the game, or wait for one heart to regenerate in half an hour.

Why can’t I play the stages?

To play a stage, you will need hearts. Please check that you have at least one heart before entering a stage.

My data has been erased after signing back into facebook! How do I retrieve my data?

You may restore your account by following the steps below.

  1. Launch the game.
  2. Go to Settings window by tapping on the gear icon on the top right of the home screen.
  3. If you are not signed in yet, tap the “Sign In” button and sign in to the Facebook account.
  4. After signing in, you will see a “Restore Account” button.
  5. Tap on the “Restore Account” and select the data that was last saved on the server to restore.

*Do take note once restored, your existing progress will be overwritten.

How do I receive my prizes?

The prizes will be delivered to your mailbox in the main menu.

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